Smara Help Center

1. Introduction

Welcome to Smara ("we", "our", "us"), accessible via smara.life and mobile applications.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

2. Information We Collect

We collect information necessary to provide a personalized and secure experience.

2.1 Personal Information

Name
Phone number (for authentication)
Email address (optional)
Profile preferences (language, deity, interests)

2.2 Account & Usage Information

Login activity
Device information (OS, app version)
IP address (approximate location)
App interactions (features used, sessions)

2.3 Content & Preferences

Selected language (Telugu, Hindi, English)
Devotional preferences (pujas, mantras)
Sadhana activity (streaks, logs)
Notification settings

2.4 Location Data

Approximate location (for temple discovery, panchang relevance)
Precise location (only if explicitly permitted)

2.5 Transaction Data (Future Phases)

Booking details (pujas, services)
Payment confirmations (processed via third-party providers)
Donation records

Note: We do NOT store your full payment card details.

3. How We Use Your Information

We use your data to:

Provide personalized devotional content (Panchang, mantras)
Enable authentication (phone OTP, social login)
Deliver notifications (daily reminders, events)
Facilitate bookings and services
Improve app performance and user experience
Ensure security and prevent fraud
Comply with legal obligations

4. AI & Personalization

Smara may use AI-based systems to:

Suggest relevant devotional practices
Provide insights and reminders
Personalize content

We ensure: No sensitive or harmful predictions are made. AI outputs are advisory only, not authoritative.

5. Data Sharing & Disclosure

We do NOT sell your personal data. We may share data with:

5.1 Service Providers

Cloud hosting (Google Cloud Platform)
Authentication providers
Notification services (Firebase Cloud Messaging)

5.2 Service Participants

When you book services, your details may be shared with priests/vendors for fulfillment.

5.3 Legal Compliance

We may disclose information if required by law enforcement, legal obligations, or for the protection of rights and safety.

6. Data Storage & Transfers

Data is primarily stored in India (asia-south1)
We implement safeguards for international data transfers

7. Data Security

We use industry-standard measures:

Encryption (HTTPS/TLS)
Secure authentication (JWT-based)
Access control and monitoring
Regular security audits

8. Data Retention

We retain data only as long as necessary:

Account data: until account deletion
Activity data: for service improvement
Legal data: as required by law

9. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your data, withdraw consent, or opt-out of notifications.

10. Cookies & Tracking

For web usage (smara.life), we may use cookies for analytics and session management. You can control cookies via browser settings.

11. Children's Privacy

Smara is not intended for children under 13 without parental supervision.

12. Spiritual & Cultural Sensitivity

Smara respects diverse traditions within Sanatan Dharma. Content is curated with care, AI guidance is non-prescriptive, and users are encouraged to consult qualified practitioners.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page, and continued use implies acceptance.

14. Contact Us

For questions or concerns:

Email: [email protected]
Website: https://www.smara.life