Notifications Not Working

If you are not receiving notifications from Smara for events, sadhana reminders, or Panchang alerts, follow these troubleshooting steps.

Step 1: Check In-App Settings

Go to Profile > Notification Settings and verify that the notifications you expect are enabled. Make sure Quiet Hours are not active during the time you expect to receive notifications.

Step 2: Check Device Notification Settings

Android

Go to Settings > Apps > Smara > Notifications.
Ensure notifications are enabled for Smara.
Check that individual notification channels (e.g., reminders, events) are not muted.

iOS

Go to Settings > Notifications > Smara.
Ensure Allow Notifications is turned on.
Verify that the alert style, sounds, and badges are configured to your preference.

Step 3: Check Battery Optimization

Some devices aggressively restrict background activity to save battery, which can prevent notifications:

Android — Go to Settings > Battery > Smara and set to "Unrestricted" or "Not optimized."
iOS — Go to Settings > General > Background App Refresh and ensure Smara is enabled.

Step 4: Reinstall the App

If notifications still do not work, uninstall and reinstall Smara. This resets notification permissions and can resolve issues caused by corrupted settings.

Still Not Working?

Contact support with your device model, OS version, and which notifications you are missing.